LUISA GROOVY ACE
This payment option is for Dutch residents only.
With In3 you can pay in 3 installments (0% interest). You pay the first installment immediately, the second and third installment you pay within 30 and 60 days. So you already enjoy your new ROYAUMS and you have flexible payment convenience. Follow the next steps to pay in three installments.
Go to checkout and fill in your details.
Select Pay.nl and you will be redirected.
Click on in3 to make the payment.
The ROYAUMS unique TPU sole is used to provide ultimate comfort and durability. The upper is handcrafted with endurable mesh and enriched with multiple leathers. The look is completed with the elegant touch of the signature ROYAUMS ring and the red line on the sole.
|The Netherlands||BeLux||Rest of the EU||Outside EU|
|Express||3-5 business days||3-5 business days||6-10 business days|
|Free||Free||€10 (free above €500)||
Due to the new Covid-19 measures , we only can use express shipping to the UK at the moment €20.
* Express delivery: Order before 16:00, receive it the next day free (business days only)
Please note that the items with python skin are shipped outside the EU with a special CITES permit. This might result in a delay in the shipping up to 2 business days.
Please be aware, pre orders will be shipped from the date stated on the product page. Choosing express shipping won't speed up the shipping process.
All orders can be returned within 30 days of the delivery date. Each delivery contains simple instructions to return the products.
See Terms & Conditions for more information.
Which payment methods are supported by ROYAUMS?
We currently accept payment by Maestro, Visa, MasterCard, American Express, PayPal, Sofort Banking, Klarna, In3 and iDeal. Upon receiving your order, we carry out a standard check on your payment method to ensure there are sufficient funds to fulfill the transaction. If the billing information is incorrect or incomplete, we may contact you for confirmation before your order is shipped.
How to pay with In3?
Follow the next steps to pay in three installments.
Go to 'Checkout' and enter your details.
Select Pay.nl (so no Paypal) and you will be redirected.
Click on in3 to pay. You make your first payment immediately and the order will be shipped. You make the second payment within 30 days and the third payment within 60 days.
Will I receive an order confirmation once my order is completed?
You will receive an order confirmation e-mail a few minutes after your order has been processed. Please check your junk or spam folders if it does not appear in your inbox.
How can I check my order status?
Once your order has been successfully completed, you will receive a shipment e-mail after the confirmation e-mail. The shipment e-mail provides you with the necessary details to track your shipment.
Can I cancel my order?
Once the payment has been received by ROYAUMS and your order has been processed, it will not be possible to cancel your order anymore. For further information on this matter please use the contact form on our website.
What is the standard delivery time?
The standard delivery time of our products varies from between two and five working days.
Express delivery: Order before 16:00, receive it the next day free (business days within The Netherlands only)
I ordered the wrong size. What can I do?
Fill in the return form and make clear that you want to exchange. Make sure the seal is unbroken, the shoes are unworn and the contents of the original packaging are complete.
My shoes are damaged/I have a complaint. What can I do?
If you bought your shoes at one of our retailers, please contact them to help you further on this matter. If you purchased your shoes on the ROYAUMS Online Boutique, please contact us through our contact form and provide us with your order number.
If you have a complaint, please contact email@example.com. We aim to respond within five (5) working days.
How can I check if a retailer is authentic or not?
Like many world-leading brands, our success has led to our products being copied by counterfeiters. Unfortunately, it’s all too frequent that we’re asked if a counterfeit website is real, or hear a story about someone who accidentally purchased a counterfeit ROYAUMS product online.
To check our authentic retailers please use the ROYAUMS authentic retailers form on our homepage.
Is the python leather ethical obtained?
We are concerned about the social, ethical and global environmental issues. For this reason, we obtain a CITES (The Convention on International Trade in Endangered Species of Wild Fauna and Flora) permit for all of our exceptional leathers. The aim of this convention is to ensure that the existence of wild animals and plants are not threatened by the international trade operations. This permit and the commitment of our partners, make sure that all stages of breeding, extraction, transformation and the manufacturing of ROYAUMS products respect the international criteria to protect the wild animals and plants.
Document revocation (herroeping document) download link NL only. Click here.
For more information about the purchase agreement, please go to section 9 in our terms and conditions.